- Location
- Ottawa, Ontario, Canada
- Bio
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As the past President of her condo board, she faced many challenges, including lawsuits, mediation, title insurance subrogated claims, declarant misbehaviour, owner challenges, dog issues, special assessments, bylaws, engineering studies, reserve fund studies, fire code violations, tendering for a roofing project and more.
Being a director required Pat to learn about condo management & governance to keep up. She has brings the experience from a 5-year stent as a CUSO cooperant working in Thailand as a Dairy Extension Officer at a Dairy Cooperative and Deputy Director of CUSO Thailand.
Living through a military coup, cooperant mishaps, defying stray dogs running in packs, navigating by motorcycle to remote villages, and rising to the challenge of learning a new language and culture well enough to interact in settings such as formal interactions with senior government officials and presenting impromptu speeches (in Thai) sounds similar to the varied demands placed on startup founders.
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Ottawa, Ontario, Canada
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Recent projects
Updating Meeting and Minutes Design and Workflows
What is the problem your company is trying to solve by having this work done? What are your criteria for success? The BoardSpace app has paying customers and is well-developed. We would like to conduct user testing on our current web application. We believe that insights coming out of these experiments will help us design a better product, provide insights into how to help our customers and offer a better experience to our customers. The specific project would review the create meeting flow and the minute taking process. We would like a group of students to conduct user testing scenarios on our product with a small group of current and potential customers and then report the results to us. The user group remains condo and non-profit boards of directors. Specifically, administrators could be nonprofit Executive Directors, Chief Executive Officers, Executive Assistants, Condo Directors or Association managers.
Enhanced User Management System for BoardSpace
BoardSpace, a web application designed for board management, aims to improve its user management system to enhance user experience and administrative efficiency. The current system is limited to adding users to one entity - a board or committee - at a time. This means that administrators could have to upload the same user multiple times. There is also no way to manage an organization's users from one place. This is important because users are added and removed annually, so this process needs to be easier. The goal of this project is to redesign and implement a more flexible user management system that allows for management from one location. Key to this project will be creating the sequence of steps that this improvement require and designing the user interface. The project will enable learners to apply their knowledge of user experience design. Key tasks include: - Review how the proposed improvements change the current system. - Design a prototype of the new user management features. -User testing with current customers and others -Finalizing prototype
Designing improved features for BoardSpace Web Application
BoardSpace, a company specializing in board management software, aims to enhance user experience by improving existing features. The goal of this project is to design working prototypes of these feature improvements using Figma, a popular design tool. Learners will be tasked with identifying key areas for enhancement based on user feedback and industry best practices. The project will involve creating wireframes, interactive prototypes, and user interface designs that align with BoardSpace's brand guidelines. This project offers an excellent opportunity for learners to apply their knowledge of UI/UX design, user research, and prototyping tools in a real-world context. Key objectives include: - Identifying and prioritizing feature improvements. - Designing wireframes and interactive prototypes. - Ensuring designs align with BoardSpace's brand guidelines. - Incorporating user feedback into the design process.
Condo and Nonprofit Sector Research and Content Development
BoardSpace, a company specializing in board management software for condos and nonprofits, seeks to enhance its knowledge base and content offerings. The project aims to research and draft comprehensive articles on various topics relevant to the condo and nonprofit sectors. The goal is to provide valuable insights and practical information that can help board members and administrators effectively manage their organizations. This project will allow learners to apply their research and writing skills, as well as their understanding of organizational management, to create high-quality content. The project will involve identifying key topics, conducting thorough research, and drafting well-structured articles that are informative and engaging. Key tasks include: - Identifying and selecting relevant topics within the condo and nonprofit sectors. - Conducting detailed research using credible sources. - Drafting clear, concise, and informative articles. - Reviewing and revising drafts based on feedback.