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Recent projects
Small Towns of Canada - Phase 2 | Digital Content for 1000towns.ca
Number of individual students required: 25 students, any Province or Territory, Canada 1000 Towns of Canada 1000towns.ca is a digital platform connecting travellers and small town communities. In Phase 2, we want students to create content about the next groups of small Canadian towns. It will be focused mostly on Quebec, Saskatchewan, northern Ontario and the Atlantic provinces. With students' help, we launched more than 260 town pages on 1000towns.ca. To clarify the format, you can check existing pages (blue leaves on the map). To complete the project, we expect the student(s) will: Choose ten small towns Write a short description of each attraction (8-12 attractions for each town) 'Communicate with local communities for feedback After approval of the 1000 Towns of Canada team, the final content will be published as unique town pages on 1000towns.ca with the student's name as a creator. If you like the enjoyment of travelling off the beaten path, then we'd love to hear from you.
Online Store Website Updates phase 2.
The main goal for this project to to put the finishing touches on our Shopify website to enable us to fully move from WordPress to shopify. To complete this project, the following tasks will need to be achieved: 1. Update listings on shopify with product descriptions, categories / tags etc from Revel. 2. Update the menu and ensure all products are categorized appropriately. 3. Update photos to a standard format. 4. Find and address duplicate product listings.
Task 1- Website Translation
We would like applicants to help us with translating a section of website into your own language. We will ensure the student has a clear understanding of what these elements are for our organization.
Market Expansion: Grocery Stores in Major U.S Cities
The goal of this project is to create a comprehensive list of African and Caribbean grocery stores (online and physical) in the major U.S cities, including their contact information. This will involve several different steps for the learners, including: - Researching existing African and Caribbean grocery stores in major U.S cities. - Collecting contact information for each store. - Verifying the accuracy of the contact information by calling/contacting.
Work experience
IT Field Technician(contract position)
MBI IT Services
Ottawa, Ontario, Canada
May 2022 - June 2022
• Providing technical support to Elections Ontario.
• Set up workstations with computers and necessary peripheral devices (routers, printers, etc.).
• Troubleshooting hardware and software issues.
• Providing support to users and being the first point of contact for error reporting.
• Repairing or replacing damaged hardware.
• Managing technical documentation.
Technical Support Specialist
Hinduja Global Solutions
Halifax, Nova Scotia, Canada
October 2020 - March 2022
• Provided technical support through the intake of technical phone calls and resolved issues reported
through proactive alarming for the vendor.
• Proactively found Internet issues, devised contingency plans and worked up to customer
expectations.
• Actively chosen the ownership of customers and delivered absolute customer satisfaction.
• Worked with CRM tool to create tickets related to client's technical issues.
• Followed up with end users to ensure incidents and requests have been successfully resolved.