- Location
- Hamilton, Ontario, Canada
- Bio
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I am Professor at DeGroote School of Business, McMaster University. I specialize in the design and development of information systems in support of business process effectiveness and efficiency. My research and consulting include knowledge management, business application of artificial intelligence, decision support system modeling and assessment, business process design through information technology, change management, human-computer interaction, and intelligent agents in support of e-business. I have published over 100 scientific articles, one textbook, three monographs, and three software packages. I have a diverse corporate teaching experience, industrial research and consulting in Canada, U.S.A., South-East Asia, Europe, and Middle East.
- Portals
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Hamilton, Ontario, Canada
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- Categories
- Information technology
Achievements
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Recent experiences
Business Process Management
BCom 4KI3
Students will apply state-of-the-art techniques to assess an existing business processes of your choice. They will develop a proposal to redesign your chosen process for optimal productivity and efficiency.
Business Process Management (MBA)
MBA K725
MBA student-consultants will assess an organizational processes and propose an alternative process for optimal productivity and efficiency.
Business Process Optimization
K725
MBA student-consultants will assess an organizational processes and propose an alternative process for optimal productivity and efficiency.
Business Process Optimization
4KI3
Students will apply state-of-the-art techniques to assess an existing business processes of your choice. They will develop a proposal to redesign your chosen process for optimal productivity and efficiency.
Work experience
Professor
McMaster University, DeGroote School of Business
July 1984 - Current
Business process management, knowledge management